Cancellation terms

Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:

Cancellation terms

Withdrawal

You have the right to withdraw from this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Markus Paulke, Breite Str.15, 13187 Berlin, Germany, Tel: 030 49 678 712, E-Mail: info@sternzeit-design.de) by means of a clear statement (eg a letter sent by post or e-mail) about your decision to accept this contract revoke, inform. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. We bear the costs of returning such goods, which due to their nature cannot normally be returned to us by mail (freight forwarding goods). You bear the direct costs of returning such goods, which by their nature may be returned to us normally by post.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

 

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To Markus Paulke, Breite Str.15, 13187 Berlin, E-Mail: info@sternzeit-design.de

I / we (*) hereby revoke the contract concluded by me / us for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only when notified on paper)

date

(*) Delete as appropriate